Summit Club Agenda
The Summit Club is an invitation-only series created exclusively for financial institution executive decision-makers, including chief executive officers, chief information officers, chief marketing offers, executive vice presidents and senior vice presidents. The content and level of engagement are tailored expressly for you. And it provides an extraordinary opportunity for you to collaborate with leading authorities, your peers and the Digital Insight and NCR senior management team.
In addition to our full conference agenda, while registering for this year’s conference, you will have the opportunity to choose the Summit sessions described below:
10:45 am – 11:45 am
Cryptocurrency: It’s Not About the Bitcoin
Financial institutions need to understand blockchain technology and explore its long-term benefits, according to the head of group payments and operations at the Bank of Ireland and chairman of the European Banking Association (EBA) working group. In this session, you will get a primer on the fundamentals of cryptocurrency in layman’s language and see examples of the technology driving change in the world of financial services.
11:45 am – 1:00 pm (Lunch Session)
100 Innovations in Payments
In this session, hear about the most game-changing innovations in payments and where financial institutions can focus their efforts for best results, including:
- Understanding where to find the sweet spots for payments.
- Revitalizing your financial institution’s strategy for payments.
- Engaging with peers to understand their strategies and perspectives.
2:15 pm – 3:15 pm
This exclusive Summit Club session will continue the discussion from the opening general session. A group of NCR and Digital Insight leaders will respond to your questions and talk more informally about what NCR and Digital Insight are bringing to the financial services industry today and into the future.
10:45 am – 11:45 am
Building and Sustaining a Culture of Innovation
Innovation is more than just inventing products. It’s how your culture delivers service to customers to grow and thrive in a competitive environment. In this working session, a panel of customers will share their best practices for hiring, training, reinforcing and sustaining innovation at their financial institutions. You’ll then have the opportunity to network with your peers to identify the top priorities for building your financial institution’s culture of innovation.
1:00 pm – 2:30 pm (Lunch Session)
Why Money Management is More Important than Money Movement
Ron Shevlin, Director of Research, Cornerstone Advisors, Inc. and author of Smarter Bank, will share what financial institutions need to do to defend their positions, grow and thrive in the new banking world where technological developments and upstarts threaten to disrupt and displace established financial institutions.
10:15 am – 11:15 am
The Channel Puzzle: An Executive Discussion
Driving best-in-class interactions across every channel not only depends on the solution, but also on your financial institution’s culture and organization. How do you think about your investment in branches? How do you think about the skills of staff in the call center when you’re deploying interactive teller? Join your peers in an executive-level discussion about best practices for channel service delivery, staffing and resource allocation in this new world.